Reviews & testimonials

What our customers say

We ask for feedback from every delegate who attends our training and from all of our consultancy clients. Here you’ll find our Google reviews alongside comments taken directly from our course evaluation forms, shared with each delegate’s permission.

Prefer to talk? Call 0117 958 2070

Testimonials

“Matthew was an excellent trainer. Very engaging and understanding of everyone who had questions and wanted more information. He made the course understandable and relatable with an understanding of our organisation and everyone the lives and works here.”

LH
Thornleigh
First Aid at Work

“Matt was very knowledgeable and encouraging and explained things clearly, answering all questions asked in simple terms.”

SC
Plimsoll Productions
Emergency First Aid at Work

“An engaging presentation, which made first aid seem accessible, and gave a sense of how one can go ahead and treat a casualty.”

TW
Plimsoll Productions
Emergency First Aid at Work

“The course has been really engaging, and not death by PowerPoint! It has had the perfect mix of practical and theory. I’ve learnt things that I’ve never been shown before so am truly grateful.”

JLN
Oasis Academy Brislington
First Aid at Work Requalification

“Trainers knowledge and interaction with the group was exemplary. Excellent and thank you!”

SH
Dorothy House Hospice
Adult Basic Life Support and Anaphylaxis

“Trainer was absolutely amazing, course very well delivered. Most enjoyable uplifting course.”

TN
Dorothy House Hospice
Adult Basic Life Support and Anaphylaxis

“Matt B was excellent. Very informative and could explain everything we asked. He made the course fun and enjoyable but also very professional. Would highly recommend.”

BJ
Bristol City Council (Fostering Services)
First Aid Infants and Children for Carers at Home

“Matt delivered the course very well and informatively.”

SM
South Gloucestershire Council (Family Placement)
First Aid Infants and Children for Carers at Home

“Martin was very knowledgeable and answered everyone’s questions, explained very well and slowly so that everyone in the room understood.”

GB
The Pitchmark Group
Emergency First Aid at Work

“Amazing teacher, very knowledgeable and helpful breaking each step and explaining what to do in certain situations.”

BB
Smile Living Support
Emergency First Aid at Work

“Matt has taught me the past 3 times over 9 years, he is absolutely amazing at how he interacts with everyone.”

EC
North Common Preschool
Level 3 Award in Paediatric First Aid

“I just wanted to pass on my thanks to you for arranging the training (Face-fit testing and Defibrillator training). It was really valued and one of our volunteers has fed back that Danny (trainer) was good at explaining the first aid relating to AEDs, as well as their use and was good at answering the volunteers questions. He also showed the volunteers in detail our new AED and was able to explain any differences with that. Great trainer and really valuable training. Thank you.”

 

AB, WWT

“17 year of doing Infection Control training and today I learnt new stuff that hadn’t been covered before. The training was very well planned. Everything I needed was covered. 10/10”

TM, BANES

“The trainer really engaged the room. His knowledge and training is 10/10. I feel more confident now with First Aid”

LM

“The trainer was fab. Told us a lot of stories and put it into real life situations which I find really helpful, thank you. He was also very funny!”

IG

Bath and North East Somerset, BANES

“I went on the First Aid training course run by Acorn Training on Wednesday 21st May and wanted to feedback how excellent the trainer and course were. I’ve been on lots of first aid courses over the years, for both adult and child service users, and learnt so much more on this one. The course content was varied and flexible for the group attending (everything from school cycle trainers, a foster worker and homeless support worker to OT apprentices and reablement!), slides were informative and easy to read, and he was excellent at adapting the focus, skills, and knowledge, giving time for open discussion and sharing experiences throughout. He made it a safe space to ask questions. His obvious experience and passion, rather than just teaching from a book, made the course content very real, gave me the confidence that previous courses haven’t, and I came away genuinely feeling that I wouldn’t be standing back if help was needed. I haven’t stopped sharing the practical hints and tips with friends and work colleagues since!

All the training from Acorn has been better than any previous I’ve had but this trainer was an absolute legend. Oh, and your Managing Safer Moving and Handling training was pretty good too! 😊”

KC, Bristol City Council

“On behalf of my team, I just wanted to extend our sincere gratitude for the fantastic Emergency First Aid at Work training session you conducted for us on 25th March 2025. The expertise, engaging teaching style, and clear explanations made the course both informative and enjoyable. The Team truly appreciated the way your trainer made complex topics easy to understand and gave them the confidence to apply their newfound skills in real-world situations. The entire team had a great time, and all walked away feeling more prepared and empowered. Please thank the trainer (Sarah) for their patience, enthusiasm, and dedication to ensuring the guys got the most out of the training. We 100% look forward to future sessions and would happily recommend your training to others.”

CB, ELOPAK UK Limited

Our Google reviews

Independent reviews left by our customers on Google.

Posted on Google Google
Naomi C profile picture
Naomi C
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Trainer - Amanda Fantastic course, really interactive. Came out feeling confident that I now feel i can deliver first aid to a high standard.
Posted on Google Google
Emma h profile picture
Emma h
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amanda was incredible, very knowledgeable and very good and making things make sense sense
Posted on Google Google
Elizabeth B profile picture
Elizabeth B
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
This was an excellent course. The course leader made us understand everything with ease, which I will use in my workplace
Posted on Google Google
Victoria E profile picture
Victoria E
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very good training course! Liam was great at communicating and made the session as interesting and dynamic as possible. The resources used and given to us were great and made learning all the information contained in the course easy.
Posted on Google Google
Talib profile picture
Talib
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very insightful course and very well delivered.
Posted on Google Google
Farrukh R profile picture
Farrukh R
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Got the First Aid course done in our work site in bristol. Instructor phil was really excellent and helpful and also explained everything in detail. Highly recommended if anyone is into First Aid Courses.
Posted on Google Google
Darren M profile picture
Darren M
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very good. Phil taught in a easy to follow manner making it an enjoyable course.
Posted on Google Google
Amy S profile picture
Amy S
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great course engaging instructor
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

How we use your feedback

As an accredited provider with national organisations including IOSH and Qualsafe, we evaluate every course we run. The feedback we receive from delegates and consultancy clients helps us develop our course materials, supports our trainers’ continued professional development and improves the learning and consultancy experience. Our trainers also evaluate every course they deliver as part of their own reflective practice.

Not sure where to start?

Call our friendly team on 0117 958 2070, or if it’s out of hours or you prefer, email [email protected].

Share This