Reviews & testimonials

What our customers say

We ask for feedback from every delegate who attends our training and from all of our consultancy clients. Here you’ll find our Google reviews alongside comments taken directly from our course evaluation forms, shared with each delegate’s permission.

Prefer to talk? Call 0117 958 2070

Testimonials

“I wanted to feed back how fun, and informative that Amanda made the Emergency First Aid training I attended and that I would highly recommend her. Amanda keep us on our toes, & made the training very engaging- using humour, and her wealth of knowledge showed through. I am going to let our course booker know that if we have a need for future First Aid Training that we had a really fun filled day and learnt a lot from Amanda and would request her again in the future. Thanks again.”

TT, One25

“Thank you! 🙂 The day went super quickly (Emergency First Aid at Work) and the trainer made it really fun and vibrant”

LK, Private

“I just wanted to follow up with you after completing the FREC3 course. I wanted to say thank you for a great course – I really enjoyed it.  To be honest, I thought it was going to be very similar to my existing FROS3 qualification, and I was only taking it so that I could go on to FREC4.  However, although there was quite a lot of similarity between topics, I learnt so much from your course and I couldn’t be happier that I took it.  It definitely plugged gaps in my knowledge.  I thought Amanda was great, not least because she made sure that we understood not just the “what” but the underlying “why” as well…Many thanks and please do let me know if you decide to do a FREC4 at any point!”

JK, Private Delegate

“I attended the Emergency First Aid at Work course on Friday 16th August and I’d just like to say that the trainer who taught the class was absolutely great. The day was fun and I left feeling like I had learnt a lot. It’s so refreshing to see someone so passionate about what they do, especially when it is such important work! Can you let him know I said thank you!”

MC Future Leap ES Ltd

“The trainer was so great in the way he delivered the programme to us today, it was engaging and I learnt loads (First Aid for Adults and Children). Unlike other previous courses, I was able to retain information and relay it back to my family tonight. The way he delivered this definitely contributed to this. I just wanted this to be recognised. Please pass on my thanks to him and your team! I really enjoyed it! I have recommended you to my dad who owns a company who may be of need of this.”

MP, East Bristol Children's Centre

“The trainer was great,  have a really poor attention span but he held my attention throughout the course. It was a lovely atmosphere and a nice relaxed but very informative style of training. I now feel confident I can assist in an emergency medical situation. 10/10”

CP

“Trainer was wonderful and very knowledgeable and friendly. Would recommend to anyone taking this course, especially if he was running it! No question was too silly, which made it a very friendly atmosphere. Very good course, well delivered. 10/10”

TS

“By far the best first aid course I have done. The trainer created a really supportive and interesting learning environment. It was an excellent course, change nothing about it! 10/10”

PM

BANES Council, 3 day First Aid at Work

“They delivered a great course and made it really interesting. 10/10”

GC

“Amazing course and lovely trainer and I learned a lot more than I thought I would. It was very informative and well delivered. 10/10”

LK

“The pragmatic and practical teaching style and content made this course relevant, interesting and enjoyable. Thank you. 10/10”

LH

“Brilliant and comprehensive first aid course. Interesting and engaging. The trainer focused on our interests and needs and addressed our worries. 10/10”

KH

First Response Training, Girlguiding Somerset North

“Amanda (trainer) was absolutely amazing. She kept me engaged and extremely comfortable for my first ever course like this. She gave me some really useful info. Just overall fantastic. Very funny aswell which helped keep everyone positive and engaged. 10/10”

AG, Windmill Hill City Farm

“Amanda was fun friendly and professional throughout. She explained the course aims and used the slides to deliver but added personal touches. There was time to discuss and ask questions aswell which allowed ownership of your own learning. The facilities were clean and well maintained. There was a good mix of practical and theory in the course. I definitley feel more confident in using first aid now. 10/10”

SH, Bannerman Road Community Academy 

Level 3 Award in Paedatric First Aid

“Amanda (trainer) was fab – walked the tricky line of being funny and engaging without taking it too far. The day went quickly which is a real skill. I’d now like to do a more advanced course and paediatric first aid. 10/10″

EP

“I thought Amanda was brilliant and kept my attention well. Very knowledgeable and fun. Answered all questions that were asked. 10/10”

SD

“The course was really good. Not too fast paced, everyone had access to their own equipment and help was available if needed. Things were explained very well. 10/10”

GF

Emergency First Aid at Work, St Michaels Centre

“Sarah (trainer – 1/2 Day Client Manual Handling) was able to connect to all and give advice on our problems at work.Can’t thank her enough. I think the course was a helpful tool and eye opener to how to help myself and my client. I will be going back to work with hopefully improved techniques. 10/10″

CC, Private Delegate

“Excellent delivery, use of humour, dynamic examples with space for attendees to contribute and engage with content. There was good spacing for breaks, it was engaging and practical. I will now feel confident to apply my knowledge to real life first aid and highlights a need for me to do Mental Health First Aid. 10/10”

BC, Weston College

“Amanda (trainer) made the training accessible and engaging. The practical elements were particularly helpful and I appreciated Amanda’s wealth of knowledge and experience which has boosted my confidence. I gained lots of knowledge and practical exercises to be able to administer first aid. 10/10”

CW, Weston College

Emergency First Aid at Work

” The trainer was absolutely fantastic, engaging and knowledgeable (Emergency First Aid at Work). It had the whole team engaged and focused throughout the whole day. Miles better than other courses that I have done.10/10″

LC, WFBD Ltd

“Nigel was brilliant, really loves his job. Patient, good hearted man. He is a real asset to Acorn and First Aiders (3 day First Aid at Work course). This course will give me the knowledge to do first aid at work. 10/10″

MI, Private Delegate

“The trainer was amazing, and I won’t be using any other trainers again. I was very nervous going in as I have PTSD from performing CPR, but he handled it so well and totally put me at ease. Many thanks! It was all excellent. 10/10”

CG, Mud Pie Explorers CIC

“I will recommend the course for the trainer for all our relevant staff to attend. It was excellent and kept us all engaged and entertained. 10/10”

SF, Bowsland Green Primary School

“Best First Aid training I have received, contents and trainer. Very useful for setting and general confidence in other scenarios, signposting to useful links and sources. 10/10”

CP, Southmead Children Centre 

This training absolutely blew my last paediatric first aid course out of the water. This was very informative, proactive and will enhance my forest school sessions. Thank you. 10/10″

RP, Mud Pie Explorers CIC

“Lovely trainer, helpful and informative. Making it fun to remember. The best first aid I’ve ever done. 10/10”

RM, Hillside day Nursery

16 Hour Outdoor Emergency First Aid - Qualsafe

“Very good course. Was tailored and very relevant to our site and needs. Lot of food for thought and lots of things to take away. Some aspects taught differently than what I had previously but made understanding easier. Would definitely recommend. Lots of things to take away.”

AE

“Amanda was very professional and happy to go into detail or answer questions. Lots of helpful info. I will have less fear and more confidence to help others. 10/10”

JT

First Aid at Work, Wildfowl & Wetlands Trust

“Brilliant course, top class trainer. Many thanks. It will massively influence my practice at work. I am now confident to respond to serious incidents. 10/10”

DM, Suicide Prevention UK

“I felt at ease at all times, even when struggling with awful hayfever I felt looked after and supported.”

PM, Foster Carer

“As with my FAW course, Amanda (trainer) related training to our work/life and gave live examples to help. She was encouraging at all times and helped me with my own confidence. It will give me confidence as a primary carer to support any incidents. Thank you!”

GC, Private Delegate

First Response Emergency Care (FREC) Level 3 training

Our Google reviews

Independent reviews left by our customers on Google.

Posted on Google Google
Naomi C profile picture
Naomi C
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Trainer - Amanda Fantastic course, really interactive. Came out feeling confident that I now feel i can deliver first aid to a high standard.
Posted on Google Google
Emma h profile picture
Emma h
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amanda was incredible, very knowledgeable and very good and making things make sense sense
Posted on Google Google
Elizabeth B profile picture
Elizabeth B
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
This was an excellent course. The course leader made us understand everything with ease, which I will use in my workplace
Posted on Google Google
Victoria E profile picture
Victoria E
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very good training course! Liam was great at communicating and made the session as interesting and dynamic as possible. The resources used and given to us were great and made learning all the information contained in the course easy.
Posted on Google Google
Talib profile picture
Talib
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very insightful course and very well delivered.
Posted on Google Google
Farrukh R profile picture
Farrukh R
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Got the First Aid course done in our work site in bristol. Instructor phil was really excellent and helpful and also explained everything in detail. Highly recommended if anyone is into First Aid Courses.
Posted on Google Google
Darren M profile picture
Darren M
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very good. Phil taught in a easy to follow manner making it an enjoyable course.
Posted on Google Google
Amy S profile picture
Amy S
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great course engaging instructor
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How we use your feedback

As an accredited provider with national organisations including IOSH and Qualsafe, we evaluate every course we run. The feedback we receive from delegates and consultancy clients helps us develop our course materials, supports our trainers’ continued professional development and improves the learning and consultancy experience. Our trainers also evaluate every course they deliver as part of their own reflective practice.

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Call our friendly team on 0117 958 2070, or if it’s out of hours or you prefer, email [email protected].

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