Reviews & testimonials

What our customers say

We ask for feedback from every delegate who attends our training and from all of our consultancy clients. Here you’ll find our Google reviews alongside comments taken directly from our course evaluation forms, shared with each delegate’s permission.

Prefer to talk? Call 0117 958 2070

Testimonials

“The trainer was really good and we wouldn’t hesitate to ask him back for any future training needs. It was very well run. 10/10”

CS

“The trainer was great and the course was really engaging and interesting. The course content was all great. I learnt how to use fire blankets and which fire extinguishers to use. I now need to do a first aid course!”

AE

Fire Marshal, Ragdoll Research

“The trainer was really interesting, skilled and knowledgeable. Brought the training alive with real examples. It has given me the confidence to administer first aid. 10/10”

RD

“Nick (the trainer) was great. Knowledgeable and informative. He engaged the team and gave great practical tips and suggestions. All of the course was really useful. 10/10”

VC

“Very informative, trainer kept us all engaged. Thank you for such an informative day. I feel confident in delivering first aid if needed. Excellent facilitator. 10/10”

JK

Emergency First Aid at Work, Bristol City Council

“I would highly recommend this course (Fire Marshal with Live Fire) – the trainer explained everything very well. 10/10″

CS, Bateman Skips

“The trainer is a mind of information (Adult Basic Life Support and Anaphylaxis). The passion for his subject and the need to educate others comes across It made the session enjoyable and educational. The real scenarios were eye opening. I would not change anything about this course. I was surprised at how much new information there is now.”

LL, Dorothy House

“Amanda was great. I love how she brought humour and fun to the course. I would like to do the Mental Health First Aid course now. 10/10”

JM, Small Strides

“Amanda was an excellent trainer. Made the 2 day course interesting and engaging and the learning fun.I found it very interactive and informative. 10/10”

CJ, Marshfield Pre School

“I think the training was very clear, to the point and easy to follow. I enjoyed the interactive quiz and the re-cap quiz on day 2, it was a really good way to learn. It h as given me more confidence in assessing and recognising signs and symptoms. 10/10”

SW, BANES Council

“Amanda was brilliant. Informative and easy to ask for help. Along with making us feel comfortable and laughing. 10/10”

GE, Marshfield Pre School

Level 3 Award in Paediatric First Aid

“It was a good course to learn (Epilepsy Awareness and Buccal Midazolam Training). I feel empowered and more knowledgeable and to my organisation, value had been added. The trainer (Sarah) was amazing.”

FM, Care Navigation

“I find training is normally boring. Half day is difficult let alone 3 days and yet the trainer somehow made it continuously fun and enjoyable aswell as informative”

DH, Frome YMCA

“Our trainer was really helpful and interesting. He answered our questions really well and guided us when we needed it. I feel much more up to date on my First Aid.”

GP, Glastonbury YMCA

“The trainer was so lovely. Very articulate. Felt safe asking him silly questions. He had a lot of stories to tell which helped explain and me remember First Aid. His safeguarding was spot on too. 10/10”

TE, Bristol YMCA

3 Day First Aid at Work, YMCA

“Really good to refresh. Lots of good info and tips. Helpful practicals and scenarios. Sarah made us feel very comfortable and at ease. Really lovely. Thank you. 10/10”

KG, Mary Hare School

“Very happy! Trainer was very observant when we were trying slightly controversial moves using the slide sheets and showed us a safer way to move people.”

LH, Hengrove Lodge

“Trainer was very engaging and knowledgeable. Super friendly, made us all at ease. 10/10”

KB, Ablecare homes

1 Day West of England Manual Handling Trainers Annual Update

*”Amanda is a fantastic trainer, I have had her for both 1 day and 3 day courses and she provides a relaxing atmosphere and helps relate the training to everyday occurrences which makes it more realistic. 10/10″

CB, Fishponds Family Practice

“Such an engaging, informative and useful training. Amanda was a fantastic trainer and kept us all entertained whilst making sure the content was delivered in a concise and thorough manner. I now will be confident that I know how to respond appropriately to an emergency situation should one arise. 10/10”

AG, South Gloucestershire Council 

Emergency First Aid at Work

“On the whole, I can not fault either the course or the trainer (Danny). I now have a greater understanding of different types of extinguisher, the types of fires they should be used for and how to operate them. 10/10”

MD, WECA

“Danny was very knowledgeable and easy to listen to. Held our attention very well. 10/10. Thanks!”

JSJ, Old Guildhall

“The practical experience was very useful and not offered on previous courses I have done. It was all good.”

KB, Construction Site 

 

Fire Marshal with Live Fire

“Trainer explained Parkinson’s very well. Held my attention throughout the course (Parkinson’s Awareness). Very well presented. I now have a better understanding of Parkinson’s and I feel I can support people with Parkinson’s better now. 10/10″

KW, Willowbank Elm Park

“I think Belinda (the trainer) was absolutely brilliant. Super friendly and engaging. I think this was the best training course (2 day Mental Health First Aid) I have attended. Had a really enjoyable, encouraging and useful 2 days.The course was very comprehensive and brilliantly delivered. 10/10″

HF, Costello Medical

“Amanda was really knowledgeable and helpful. She entertained all of my questions without making me feel silly which was really good (First Aid Infants and Children for Carers at Home). The skills I have learned today will be invaluable to my family and I can hopefully help more people who need it.”

HO, South Gloucestershire Council

“Trainer was very good, she had a great sense of humour and kept everyone energised. I now have confidence when dealing with First Aid.”

LH, Christchurch Primary School

“The course was amazing, I really liked the practical aspects. Amanda (trainer) is awesome! I loved her style of teaching and directness. I learnt a lot whilst being able to have a giggle. BIG FAN!! :)”

CC, Domo

“Very good level of interaction and participation. Good pace and excellent jokes to keep the tone light. The course was the right length and had a good pace. 10/10”

EY, Domo

Emergency First Aid at Work

“Brilliant trainer! Very engaging. Made it enjoyable while still very serious. 10/10”

NL, Victoria Art Gallery

“Excellent trainer. Able to keep you engaged and highly informative. Entertaining aswell. 10/10”

TN, Electrician

“Trainer was brilliant. He made it interesting with stories as well as facts. The tips were good and also highlighted my out-of-date knowledge. 10/10”

TO, Private customer

“Really wonderful training. Thank you for running this. 10/10”

TO, Private customer

FREE 2 Hour Infant and Children Resuscitation

“Great training (Level 3 Award in Paediatric First Award), really relevant to our setting and staff experiences. Opportunities to discuss issues we’ve come across. Fun and informative. It has made me more confident. 10/10″

AD Stoke Park School

Our Google reviews

Independent reviews left by our customers on Google.

Posted on Google Google
Naomi C profile picture
Naomi C
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Trainer - Amanda Fantastic course, really interactive. Came out feeling confident that I now feel i can deliver first aid to a high standard.
Posted on Google Google
Emma h profile picture
Emma h
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amanda was incredible, very knowledgeable and very good and making things make sense sense
Posted on Google Google
Elizabeth B profile picture
Elizabeth B
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
This was an excellent course. The course leader made us understand everything with ease, which I will use in my workplace
Posted on Google Google
Victoria E profile picture
Victoria E
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very good training course! Liam was great at communicating and made the session as interesting and dynamic as possible. The resources used and given to us were great and made learning all the information contained in the course easy.
Posted on Google Google
Talib profile picture
Talib
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very insightful course and very well delivered.
Posted on Google Google
Farrukh R profile picture
Farrukh R
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Got the First Aid course done in our work site in bristol. Instructor phil was really excellent and helpful and also explained everything in detail. Highly recommended if anyone is into First Aid Courses.
Posted on Google Google
Darren M profile picture
Darren M
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very good. Phil taught in a easy to follow manner making it an enjoyable course.
Posted on Google Google
Amy S profile picture
Amy S
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great course engaging instructor
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How we use your feedback

As an accredited provider with national organisations including IOSH and Qualsafe, we evaluate every course we run. The feedback we receive from delegates and consultancy clients helps us develop our course materials, supports our trainers’ continued professional development and improves the learning and consultancy experience. Our trainers also evaluate every course they deliver as part of their own reflective practice.

Not sure where to start?

Call our friendly team on 0117 958 2070, or if it’s out of hours or you prefer, email [email protected].

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